Jobs at Consalia

Job Title: Programme Manager 

Reports To: Academy Director 

Role overview 

We are looking for a Programme Manager to support in the end-to-end delivery of our B2B Sales Degree and L6 Apprenticeship programme. We are passionate about promoting and delivering sales education and work in a highly collaborative, supportive and flexible environment.  

This is a part-time role.  

There are two key objectives for our programmes:  

1. That the students should have an outstanding learning experience 
2. That the students should have the maximum opportunity possible to successfully complete the programme 

The Programme Manager’s responsibility is to support these objectives. 

Roles and Responsibilities  

1. Be the first point of contact for students on programme management matters. 
   
   
2. Be the first point of contact for other key stakeholders (customers, university contacts etc). 
   
   
3. Managing the planning and logistics of module delivery to include: 
   1. Programme planning and communication. 
   2. Onboarding communications with students and employers. 
   3. Venue logistics. 
   4. Booking and liaising with lead tutors and guest speakers. 
   5. Liaise with Instructional Designer on producing workshop programme materials. 
   6. Updating and maintaining rolling calendar and allocating second facilitators for Level 6 Programmes. 
   7. Support on programme and module pages on the university portal. 
      
      
4. Day-to-day project management of the cohorts to include: 
   1. Liaising with all stakeholders and partners e.g. Middlesex University, Consalia colleagues, external tutors, employers, examiners and speakers. 
   2. Working with the Academy Director and Apprenticeship Directors across the cohorts to ensure quality of delivery and to maximise the student experience. 
   3. Supporting the Cohort Tutors.  
   4. Support student registration with the University. 
      
      
5. Other responsibilities: 
   1. Internal maintenance of Salesforce for Academy team.  

Skills and Experience 

Essential skills and competencies 

• Excellent organisational, administration and IT skills including competence in MS Office. A high standard of written and conversational English. 

• Ability to work flexibly and effectively in a busy environment.  

• Ability to establish and maintain effective working relationships with students, colleagues and clients at all levels and of all nationalities. 

• Ability to manage competing priorities. 

• A high attention to detail and commitment to customer service and quality. 

• Respect students confidentially when required. 

• Programme/Project management experience desirable, not essential. 

• Experience of training programmes/higher education desirable, not essential. 

Personal Characteristics 

• Flexible and adaptable 

• Proactive, tenacious, ‘can do’ attitude 

• Unflappable nature 

• Able to work collaboratively and on own initiative  

• Strong commitment to equality and diversity 

• Open and empathetic nature  

The Consalia internal values apply to all employees as follows:- 

• Supportive Collaboration  

• Pushing Boundaries  

• Respectfulness  

• Quality ++  

• Openness