Case studies

16

Background:

Halifax Community Bank (HCB) engages primarily in the provision of personal financial services and products. It has a stated goal "to become Britain's ...

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18

Background:

Over discussions with the CIO of Unilever, it became apparent that Hewlett Packard was seen as little more than a storage and server provider ...

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19

Background:

In 2008, Abbey (part of the Santander group) employed 705 branch managers, 47 Regional Managers and a total of 16,000 employees in the ...

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20

Background:

Allergan is best know for its Botox brand of injectable treatments to reduce facial frown lines, which has been used by over 11 million ...

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21

Background:

Under the stewardship of Carlos Ghosn, Renault recognised that in order for them to compete more effectively against customer satisfaction ratings globally, they had ...

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22

Background:

The 2010 Gulf of Mexico Horizon oil spill had a dramatic effect on all 33 deep-sea drilling rigs operating in the Gulf. Until a ...

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23

Background:

Allergan knew that they were able to provide differentiating value to their customers through the quality of their products and the fact that they ...

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27

Background:

HP recognised a need to re-energise and make more efficient the way it persued its large outsourcing deals i.e. deals of $50 million ...

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26

Background:

Vodafone was a facing a huge challenge in Spain, they needed to drive sales growth in order to increase their market share. Vodafone felt ...

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25

Background:

Siemens Mobile was operating in a highly competitive market place. It recognised it had a technically superior product, however, new Eastern manufacturers were threatening ...

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24

Background:

Several years ago Philip Squire, Consalia's CEO, was in conversation with Starbucks. The story emerged of how Starbucks had convinced Compaq, a supplier ...

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